State Farm® Insurance Agent Darrell Orr

"Thanks for the great review. At Darrell Orr State Farm our passion is helping our customers get the coverages they need with a price they can afford."

"Thanks for the review. We do appreciate both positive and negative feedback so we can use both to improve our customer service. I investigated this event and we show you went onto Statefarm.com and initiated a home insurance quote indicating your did not want a home and auto bundle. The Statefarm.com system will then send the lead to an agent and we received the lead so we then process those as if a customer is wanting a quote. I do apologize for you feeling this was an impersonal approach. We do try and call our customers so we can review the specifics of the quote and if we cannot connect by phone we will reach out by text or email. It is just a normal process for every agent. If we could have combined the quote with auto then our rate would have been competitive with the other rates you received. Again, I am sorry for any inconvenience and we will be sure and remove you from our prospect list."

"Thank you for choosing Darrell Orr State Farm. We are passionate about helping our customers with Auto, Homeowners, Renters, Business, and Life insurance needs"

"Thanks for the great review. I enjoy helping our customers navigate the auto, home, life, and renters insurance industry. That is our passion at Darrell Orr State Farm"

"It was a pleasure meeting with you. Thanks for the 5 Star review and kind words. At Darrell Orr State Farm we are passionate about helping our customers with their auto, homeowners, life, and business insurance so they get the premiums and coverages they want and need."

"Thank you for the wonderful feedback, Amanda! It's great to hear that you found the information provided helpful. We're always here to assist with any questions you might have."

"Thank you so much for your kind words, Ernie! It's wonderful to hear that you found the assistance knowledgeable and helpful. Your feedback is greatly appreciated!"

"Thank you so much for the kind words, Laura! It's wonderful to hear that you had a great experience with us. We truly appreciate your support!"

"Thank you for your kind words, Avery! It's wonderful to hear that you felt supported in achieving your goals. We're here to help whenever you need us!"

"Thanks for the kid remarks. At Darrell Orr State Farm we are passionate about helping people better understand auto insurance, home insurance and life insurance so they can make educated decisions on how much coverage they need and want"

"Thank you for the kind words, David! We're thrilled to hear that you had a great experience with Darrell and our team. If you ever need anything, don't hesitate to reach out."

"Thanks for the 5 Star Review and kind words. At Darrell Orr State Farm it is our pleasure to help customers find Auto Insurance,Homeowners Insurance, Life Insurance,and Renters Insurance that will provide them the coverage they need at a price they can afford."

"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."

"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."

"Thanks for the review. We appreciate both positive and negative feedback so we can use both to improve our customer service. I did investigate this incident and found out that your online application was submitted on February 17, 2024 with incorrect information. At State Farm we do rely on our customers to provide us with accurate information so we can provide accurate quotes and then we verify the information. Once we determined that some of the information was incorrect we attempted to reach out to you by phone, text and email to confirm the information but never received a response. It turns out that after updating the information based on your drivers license you were not longer eligible for State Farm Mutual, however, we did offer you coverage thru our Standard company. At that time you choose to not accept that offer and the previous coverage was cancelled In accordance with Texas State Law. You then submitted another online application that went to another agency with a different vehicle. If we would have had the correct information in the very beginning we would have been in a better position to provide an accurate quote. We did try everything we could to address the inconsistency"

"We would like to take a moment to express our sincere gratitude for taking the time to leave us a review on Google. Your feedback is incredibly valuable to us, and we truly appreciate your support. We're thrilled to hear about your positive experience with us, and it means a lot to our team."

"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."

"Thanks for the kind works and great review. It is our pleasure at Darrell Orr State Farm to help our customers navigate the auto insurance,, home insurance, life insurance, renters insurance, and business insurance industry. "

"Thanks for the great review. At Darrell Orr State Farm the customer is our primary objective and helping them better understand Auto insurance, Homeowners insurance, Life insurance and business insurance so they can make educated decisions is our passion."

"Thanks for the great review. At Darrell Orr State Farm it is our passion to provide friendly service and help our customers get the auto insurance, Home Insurance, and Life insurance they need and desire."

"We truly appreciate your glowing review and your kind words about our agency. It's fantastic to hear that you've had an amazing experience with us, and that our team has been such a standout in providing excellent service."

"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."

"Thank you for the 5-star review, Jorden! We appreciate you taking the time to share your experience with our team and for complimenting to our efforts to go the extra mile. It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and we look forward to doing so for many years to come!"

"Thank you for the kind words acknowledging our efforts to go the extra mile, Katrina! Our team strives to provide you with the customer care that you deserve and it is always our pleasure to be able to assist you with any of your insurance questions or needs!"

"Thank you for the 5 star review, Sergio! It is our pleasure to be able to assist you with any of your insurance needs and to be able to provide you with the customer service you deserve! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"