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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ariel Sanchez

August 14, 2025

5  out of  5
rating by Ariel Sanchez
"Darrel was great! He took the time to go through everything and made sure I understood everything he was going over. It was great! Definitely recommend!"
We responded:
"Thanks Ariel for the great review. At Darrell Orr State Farm we welcome the opportunity to help our customers navigate the insurance Industry so they can get the coverages and premiums they want and need."
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Teresa Brown

July 29, 2025

5  out of  5
rating by Teresa Brown
"Always answer the phones and follow through with all your needs. No matter how big or small. You can always talk to Darrell and make sure all your insurance needs are what you need. Give them a call and get the best service you could ever get"
We responded:
"Thanks for the great review. We have a passion for serving our customers and helping the with there Auto Insurance, Homeowners Insurance, and life insurance needs."
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Luis Medrano

July 22, 2025

5  out of  5
rating by Luis Medrano
"Vanessa @ State Farm really outdid herself with my policy she was able to save me nearly $250 on my policy when Progressive was charging me $530. She got my policy down to 320 with life Insurance. Her communication and Knowledge to the insurance business is Top-tier and after 1 and a half of her reaching out I decided to get a quote and it was The best decision I’ve made. If you are looking for any insurance or life insurance I definitely recommend her services."
We responded:
"Thanks for the great review and your kind words regarding Vanessa. She always does a great job helping our customers navigate the Auto Insurance, Homeowner Insurance, and Life Insurance industries. Welcome to Darrell Orr State Farm. We look forward to serving you and getting to know you."
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Larissa Lagos

July 10, 2025

5  out of  5
rating by Larissa Lagos
"Alanis me dio un buen servicio al cliente y supo ayudarme con mi necesidad y me dio una buena cotizacion..!! Gracias por todo..!!🙏❤️🫶"
We responded:
"Gracias por la excelente crítica. En la oficina de State Farm de Darrell Orr nos apasiona ayudar a nuestros clientes con sus necesidades de seguros de automóviles, vivienda y vida, y asegurarnos de que entiendan lo que están comprando y cómo los protege contra lo inesperado. Transmitiré sus comentarios a Alanis."
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Ilse Acosta Rios

July 10, 2025

5  out of  5
rating by Ilse Acosta Rios
"La asistente de servicio al cliente Alanis, es una excelente persona y muy atenta, además de que resuelve todas nuestras dudas al instante"
We responded:
"Gracias por la reseña de cinco estrellas y su reconocimiento al excelente servicio al cliente de Alanis. En la oficina de State Farm de Darrell Orr, agradecemos la oportunidad de ayudar a nuestros clientes a navegar por la industria de seguros de vehículos, propietarios de vivienda y vida para proteger mejor sus vidas y lo que han construido o construirán en el futuro con un plan de precio personal que se ajusta a sus necesidades presupuestarias."
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Ruben Rodriguez

June 13, 2025

5  out of  5
rating by Ruben Rodriguez
"Darrell was very helpful and answered all our questions and we left feel at ease with the knowledge we received. Will definitely recommend to friends and family."
We responded:
"Thanks for the 5 Star review Our desire and passion is helping our customers with all their insurance needs so they can get the coverages they want at the premiums they desire "
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Brittany Sanford

June 13, 2025

5  out of  5
rating by Brittany Sanford
"Very helpful answered all my questions and then some would recommend to anyone"
We responded:
"Thanks for the great review. At Darrell Orr State Farm is is our pleasure to help our customers with their auto, home,and life insurance needs "
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Krystal Hernandez

April 16, 2025

5  out of  5
rating by Krystal Hernandez
"My experience with Darrell was excellent he was very informative and helped me with my every need.Definitely recommend him."
We responded:
"Thanks for the great review. At Darrell Orr State Farm our passion is helping our customers get the coverages they need with a price they can afford."
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Eddie V

April 4, 2025

2  out of  5
rating by Eddie V
"Requested a quote with a different State Farm over the phone. Hours later I receive a quote from this location over email. I didn’t approve for my information to be passed around among agents. To top it off, progressive, geico and all state all quoted 2000-2500 for home insurance. Your 4000 approach must include lawn care or HVAC maintenance… such an impersonal approach did not sit well with me."
We responded:
"Thanks for the review. We do appreciate both positive and negative feedback so we can use both to improve our customer service. I investigated this event and we show you went onto Statefarm.com and initiated a home insurance quote indicating your did not want a home and auto bundle. The Statefarm.com system will then send the lead to an agent and we received the lead so we then process those as if a customer is wanting a quote. I do apologize for you feeling this was an impersonal approach. We do try and call our customers so we can review the specifics of the quote and if we cannot connect by phone we will reach out by text or email. It is just a normal process for every agent. If we could have combined the quote with auto then our rate would have been competitive with the other rates you received. Again, I am sorry for any inconvenience and we will be sure and remove you from our prospect list."
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Kevin Christopher

April 2, 2025

5  out of  5
rating by Kevin Christopher
"Easy to get a hold of, knowledgeable, and honest!"
We responded:
"Thank you for choosing Darrell Orr State Farm. We are passionate about helping our customers with Auto, Homeowners, Renters, Business, and Life insurance needs"
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Casey Moore

January 29, 2025

5  out of  5
rating by Casey Moore
"Nice guy takes his time with his customers."
We responded:
"Thanks for the great review. I enjoy helping our customers navigate the auto, home, life, and renters insurance industry. That is our passion at Darrell Orr State Farm"
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Amanda Bender

October 28, 2024

5  out of  5
rating by Amanda Bender
"Very informative"
We responded:
"Thank you for the wonderful feedback, Amanda! It's great to hear that you found the information provided helpful. We're always here to assist with any questions you might have."
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Ernie Bowman

October 25, 2024

5  out of  5
rating by Ernie Bowman
"Darrell is very knowledgeable and was very helpful"
We responded:
"Thank you so much for your kind words, Ernie! It's wonderful to hear that you found the assistance knowledgeable and helpful. Your feedback is greatly appreciated!"
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Laura Villa

October 11, 2024

5  out of  5
rating by Laura Villa
"They are great!"
We responded:
"Thank you so much for the kind words, Laura! It's wonderful to hear that you had a great experience with us. We truly appreciate your support!"
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Avery parson

July 31, 2024

5  out of  5
rating by Avery parson
"Very genuine, they do the best they can to help you accomplish whatever goals you are looking to achieve!"
We responded:
"Thank you for your kind words, Avery! It's wonderful to hear that you felt supported in achieving your goals. We're here to help whenever you need us!"
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Michael Campbell

June 14, 2024

5  out of  5
rating by Michael Campbell
"Darrell Orr is awesome! Explained everything to me to where I could understand it."
We responded:
"Thanks for the kid remarks. At Darrell Orr State Farm we are passionate about helping people better understand auto insurance, home insurance and life insurance so they can make educated decisions on how much coverage they need and want"
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David Padilla

June 6, 2024

5  out of  5
rating by David Padilla
"Great insurance company, Darrell and staff are amazing!"
We responded:
"Thank you for the kind words, David! We're thrilled to hear that you had a great experience with Darrell and our team. If you ever need anything, don't hesitate to reach out."
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Staci Delk

May 3, 2024

5  out of  5
rating by Staci Delk
"Such a great experience working with Darrell, he has been able to answer our questions and helped us understand all the options we had. I would highly recommend him!!"
We responded:
"Thanks for the 5 Star Review and kind words. At Darrell Orr State Farm it is our pleasure to help customers find Auto Insurance,Homeowners Insurance, Life Insurance,and Renters Insurance that will provide them the coverage they need at a price they can afford."
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Diane Brown

April 22, 2024

5  out of  5
rating by Diane Brown
"We just purchased a motor home and received a a great quote with ease. Amazing staff. Definitely recommend Darrell Orr state farm."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Makinna Hernandez

April 19, 2024

5  out of  5
rating by Makinna Hernandez
"Super friendly and treat you like family!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Daniel Cruz

April 19, 2024

1  out of  5
rating by Daniel Cruz
"Do not go here stay away from this Agent. He will cancel your insurance for no reason have you pay for a premium then cancel without saying anything."
We responded:
"Thanks for the review. We appreciate both positive and negative feedback so we can use both to improve our customer service. I did investigate this incident and found out that your online application was submitted on February 17, 2024 with incorrect information. At State Farm we do rely on our customers to provide us with accurate information so we can provide accurate quotes and then we verify the information. Once we determined that some of the information was incorrect we attempted to reach out to you by phone, text and email to confirm the information but never received a response. It turns out that after updating the information based on your drivers license you were not longer eligible for State Farm Mutual, however, we did offer you coverage thru our Standard company. At that time you choose to not accept that offer and the previous coverage was cancelled In accordance with Texas State Law. You then submitted another online application that went to another agency with a different vehicle. If we would have had the correct information in the very beginning we would have been in a better position to provide an accurate quote. We did try everything we could to address the inconsistency"
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Janette Brightwell

April 19, 2024

5  out of  5
rating by Janette Brightwell
"Daryl Orr of State Farm has been very helpful and easy to work with. We appreciate his support!"
We responded:
"We would like to take a moment to express our sincere gratitude for taking the time to leave us a review on Google. Your feedback is incredibly valuable to us, and we truly appreciate your support. We're thrilled to hear about your positive experience with us, and it means a lot to our team."
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SmurfPoison

April 17, 2024

5  out of  5
rating by SmurfPoison
"Darrell is a great guy 👦"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Olivia Williams

March 26, 2024

5  out of  5
rating by Olivia Williams
"Darrell is awesome! He answered all of my questions and helped me become a more informed customer!"
We responded:
"Thanks for the kind works and great review. It is our pleasure at Darrell Orr State Farm to help our customers navigate the auto insurance,, home insurance, life insurance, renters insurance, and business insurance industry. "
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blackcrow61@gmail.com Rojo

March 26, 2024

5  out of  5
rating by blackcrow61@gmail.com Rojo
"Best agent and staff I have ever deal with thank you mr.orr"
We responded:
"Thanks for the great review. At Darrell Orr State Farm the customer is our primary objective and helping them better understand Auto insurance, Homeowners insurance, Life insurance and business insurance so they can make educated decisions is our passion."